Privacy Policy

Welcome to SRB Global Research Institute (course.ajglobalit.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, enroll in our wet lab training programs, or participate in our online courses.

1. Information We Collect

• Personal Details: When you register on our platform or enroll in a training program, we may collect your full name, email address, phone number, national ID/student ID, educational background, and address.
• Payment & Registration Data: Transaction details, bank transfer records, or mobile financial service (bKash/Nagad) payment screenshots submitted for course confirmation.
• Academic & Attendance Records: Attendance history for wet lab practicals, online theory class logs, assessment scores, and certification records.
• Device & Usage Data: Technical information such as your IP address, browser type, operating system, and website usage statistics collected via cookies to optimize user experience.

2. How We Use Collected Information

• To Manage Course Registrations: Process enrollments for individual lab courses (Phlebotomy, Microbiology, Biochemistry, Serology, Clinical Pathology, Hematology, Histopathology, Blood Bank) and the 6-Month Internship Programme.
• To Deliver Learning Services: Grant access to online theory portals, provide lab schedules, and verify attendance.
• To Issue Official Certificates: Validate course completion status and issue official completion certificates.
• To Provide Customer Support: Respond to student inquiries, registration requests, hotline communications, and technical support.
• To Send Important Updates: Notify trainees about schedule changes, upcoming courses (PCR, FISH & Karyotyping, Animal Cell Culture), and institute announcements.

3. Information Protection & Security

We adopt industry-standard data collection, storage, and processing practices alongside security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data, usernames, and transaction records stored on our servers.

4. Sharing of Information

SRB Global Research Institute does not sell, trade, or rent personal information to third parties. We share information only with authorized staff members, official academic evaluators, and legal/regulatory bodies when explicitly required by law.

5. Cookies and Tracking Technologies

Our website utilizes cookies to personalize user navigation, preserve login sessions, and gather general performance analytics. You can configure your web browser to decline cookies or alert you when cookies are sent; however, certain site features may not function optimally without cookies.

6. Your Rights & Data Access

You have the right to request access to your stored personal information, request corrections to inaccurate data, or update your contact details by contacting our administration office.

7. Contact & Location Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Institute: SRB Global Research Institute
• Location: UHUD Mayer Badhon, 84/V/9/1, Jafrabad, Mohammadpur, Dhaka -1207
• Hotline / WhatsApp: +88 01712131931
• Website: course.ajglobalit.com